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1 March 2021
بازگشت به صفحه قبل

 Code of Ethics

Ethical codes:
•    Executive examples related to each of organizational values are known as related values of ethical codes.
•    Codes of human dignity and honesty.
•    Truthfulness, transparency and naivety in words and deeds.
•    Being the first one to greet.
•    Answering correctly combined with courtesy and politeness.
•    Respecting colleagues.
•    Keeping away from analogy and discrimination.
•    Preventing backbiting and gossip.
•    Keeping away from hypocrisy and rumor.

Ethical codes of creativity and innovation:
•    Removing limitations to solve problems and present ideas.
•    Identifying and making opportunity for discovering talents.
•    Cooperating to put the new ideas into practice and developing new solutions.
•    Identifying new solutions and performing duties better than ever.
•    Identifying obstacles and needs.
•    Being active in responding to system offers.

•    Ethical codes of customer-center:
•    Prioritizing customers’ comments and requests.
•    Presenting transparent, correct, prompt and respectful response to customers.
•    Respecting customers by carrying out the commitments on time and with high quality.
•    Making customers delighted by offering services exceeding customers’ expectations.

Ethical codes of responsibility:
•    Being accountable for assigned tasks.
•    Trying to gain knowledge and required skills for carrying out tasks.
•    Trying to make an appropriate decision when needed.
•    Performing tasks without needing for administrative controls.
•    Informing the authorities on time when facing crisis.
•    Proper and optimal use of equipment and tools.
•    Not providing corporate information for unauthorized individuals.

Ethic codes of joy and health:
•    Having regular sports program.
•    Medical care.
•    Having target in life.
•    Work-life balance.
•    Individual’s healthy relationship with business environment.
•    Avoid Smoking.

Ethical codes of competitiveness:
•    Trying to fulfill program goals.
•    Consistent assessment and improvement of activities.
•    Prioritizing activities based on key activities.
•    role modeling the best individuals
•    Being cautious to internal and external information.
•    Trying to be a pioneer considering moral ethics.

Ethical codes of knowledge-base and learning:
•    trying to gain required knowledge and skills for performing tasks
•    Sharing coworkers’ knowledge and skills.
•    Applying knowledge and expertise in order to achieve organizational goals.
•    Developing learning culture in the organization.
•    Recording experiences and knowledge.
•    Trying to create knowledge and skills.