Ethical codes: • Executive examples related to each of organizational values are known as related values of ethical codes. • Codes of human dignity and honesty. • Truthfulness, transparency and naivety in words and deeds. • Being the first one to greet. • Answering correctly combined with courtesy and politeness. • Respecting colleagues. • Keeping away from analogy and discrimination. • Preventing backbiting and gossip. • Keeping away from hypocrisy and rumor.
Ethical codes of creativity and innovation: • Removing limitations to solve problems and present ideas. • Identifying and making opportunity for discovering talents. • Cooperating to put the new ideas into practice and developing new solutions. • Identifying new solutions and performing duties better than ever. • Identifying obstacles and needs. • Being active in responding to system offers.
• Ethical codes of customer-center: • Prioritizing customers’ comments and requests. • Presenting transparent, correct, prompt and respectful response to customers. • Respecting customers by carrying out the commitments on time and with high quality. • Making customers delighted by offering services exceeding customers’ expectations.
Ethical codes of responsibility: • Being accountable for assigned tasks. • Trying to gain knowledge and required skills for carrying out tasks. • Trying to make an appropriate decision when needed. • Performing tasks without needing for administrative controls. • Informing the authorities on time when facing crisis. • Proper and optimal use of equipment and tools. • Not providing corporate information for unauthorized individuals.
Ethic codes of joy and health: • Having regular sports program. • Medical care. • Having target in life. • Work-life balance. • Individual’s healthy relationship with business environment. • Avoid Smoking.
Ethical codes of competitiveness: • Trying to fulfill program goals. • Consistent assessment and improvement of activities. • Prioritizing activities based on key activities. • role modeling the best individuals • Being cautious to internal and external information. • Trying to be a pioneer considering moral ethics.
Ethical codes of knowledge-base and learning: • trying to gain required knowledge and skills for performing tasks • Sharing coworkers’ knowledge and skills. • Applying knowledge and expertise in order to achieve organizational goals. • Developing learning culture in the organization. • Recording experiences and knowledge. • Trying to create knowledge and skills.
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